Frequently Asked Questions
Everything you need to know about our products, shipping, and support.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited and overnight shipping options are available at checkout for urgent needs.
Does Targus offer a warranty on laptop bags and docking stations?
Yes, we offer a Limited Lifetime Warranty on all laptop cases and backpacks, and a 3-year limited warranty on docking stations and electronic accessories against manufacturing defects.
How do I know if a docking station is compatible with my laptop?
You can use our online Compatibility Finder tool or check the product specifications for host connection requirements, such as USB-C, Thunderbolt 3, or USB-A support.
What is your return policy for online purchases?
If you are not completely satisfied, you can return your product within 30 days of purchase. Items must be in original packaging and include all accessories to be eligible for a full refund.
Do you provide bulk discounts for corporate or educational institutions?
Yes, we offer specialized pricing and bulk fulfillment for enterprise, government, and education sectors. Please contact our corporate sales team through the 'Bulk Orders' page.
How can I track the status of my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.